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Looking to fulfill your direct hire and executive search opportunities?

Entech Staffing Solutions talent acquisition platform is the solution you need! Want more information?
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Help Desk Technician

Entech Staffing Solutions is seeking Help Desk Technician for a position in Madison Heights, MI! This position is paying $45-50k and begins right away.

 

Duties:

  • Provide technical support
  • Support onsite personnel and offsite field personnel
  • Answer calls and troubleshoot technical issues
  • Communicate effectively to solve issues
  • Set personnel up in database and computer system
  • Deactivate personnel when needed

 

Requirements:

•             Previous customer service experience.  (Formal training is a plus)

•             Credits earned in an Information Technology program or be able to show existing proactive progress toward a technical certification.  Microsoft and/or CompTIA A+ are preferred.

•             Above average knowledge of PCs, Mobile Phones, and Tablets.

•             Windows, Android, iOS, Office 365, Outlook, Excel, Word

•             Network troubleshooting, ping, ipconfig, DNS, DHCP, Static IP

•             Know how to troubleshoot WiFi and Bluetooth connectivity

•             Know the difference between a modem, router, and switch

•             Be able to describe a Virtual Machine and common products

•             Be able to describe facets of modern cloud computing and provide examples

•             Know how to add a local user and make her/him an administrator

•             Know how to install and configure a printer driver

•             Be able to disassemble a PC and identify the core components.

•             Be able to identify common ports such as Micro-USB, USB Type C, DisplayPort, HDMI, VGA, DVI, etc.

•             Any programming or web input forms development experience or interest is a plus.

 

Apply now!

Apply Now
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