Entech Staffing Solutions is seeking a NOC Admin for a position in Pontiac, MI! This position is paying $21.60-26.50/hour and includes unbeatable benefits, including standard plus access to a state of the art fitness area, wellness area, gourmet cafeteria, and more!
- Monitor all aspects of production application and infrastructure
- Urgently assist in production outages with the appropriate subject matter experts
- Provide proactive monitoring data to all other cross functional teams and assisting in the interpretation of the data to resolve issues in the environment
- Manage and complete ticketing requests sent to the team
- Provide regular status reports.Maintain up-to-date documentation.
- Participate in rotating on-call coverage or emergency response as needed
- Computer-related degree or equivalent work experience
- Basic understanding of enterprise infrastructure systems
- Strong Customer Service and Communication Skills
- Strong ability to multi-task
- Ability to provide on-call support on a rotating basis