Entech Staffing Solutions is seeking a BI Production Support Specialist for a position in Southfield, MI! This position is paying $58,000-114,000/year and begins right away.
• Proactively monitor application health and publish regular health status
• Respond to tickets from ticketing system and other stakeholders
• Monitor defect management queue and drive resolution
• Support administration of user privileges, user creation and role management
• Performing root cause analysis of production issues and publish to stakeholders
• Implement, publish, and update production support documentation and processes
• Post-Production support (Production launch support as required)
• Work on minor bug fixes or enhancements as required
• Perform audit reviews with deployment team and plants to ensure system quality
• Bachelors or other degree in Information Technology
• Automotive industry experience preferred
• 2+ Year(s) of relational database/SQL experience.
• Knowledge of Service Oriented Architecture (SOA).
• Experience in SQL, SSIS, SSRS, Power BI, Snowflake (Data Warehousing), Python, integration tools and code migration is preferred. If not these tools, similar tools required
• Knowledge of MS Office applications including Word, Project, PowerPoint, and Excel
• Strong customer service skills