Client Relationship Manager -Insurance/Benefits

Entech Staffing Solutions

Entech Staffing is seeking a dynamic and experienced Client Relationship Manager -Insurance/Benefits to join our client’s team and cultivate strong, lasting relationships. This role demands a proactive individual with a deep understanding of group health insurance, a passion for benefits, and exceptional customer service skills. This is a direct hire position. The ideal candidate will be responsible for providing top-tier support, managing renewals, and ensuring client satisfaction while driving revenue growth through strategic cross-selling. MUST HAVE A HEALTH AND LIFE INSURANCE LICENSE!

Key Responsibilities:

  • Relationship Management: Build and maintain strong client relationships, acting as the primary point of contact and providing exceptional service.

  • Renewal Process: Manage the complete client renewal process, including presenting renewal options and negotiating with carriers.

  • Account Management: Oversee day-to-day account management, resolving claims, billing, and administrative issues.

  • Cross-Selling: Identify opportunities to cross-sell additional services and products to existing clients, driving revenue growth.

  • Client Support: Provide seamless transfer of client coverage and conduct in-person and virtual benefits learning sessions.

  • Compliance & Industry Knowledge: Maintain up-to-date knowledge of healthcare compliance, industry trends, and product offerings.

  • System Management: Ensure accurate and timely updates within the agency management system.

  • Collaboration: Work collaboratively with internal teams and external vendors to achieve client objectives.

Required Qualifications:

  • Current health insurance agency experience, preferrably with group health care (not individual).

  • Experience with carrier fees and direct communication with carriers.

  • Proven ability to present renewals and interact with decision-makers.

  • Minimum 2-5 years of experience in benefits, HR, or account management.

  • Bachelor’s degree preferred, or 2+ years in a client success management role.

  • Must obtain a Health and Life Insurance License.

  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Publisher).

  • Strong customer service and communication skills.

  • Knowledge of human resources is a plus.

Salary $65K – 100K based on experience

Apply now!

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