Business Strategy Analyst

Entech Staffing Solutions is seeking an IT Analyst for a position in Pontiac, MI. This position is paying up to $87,000 annually and begins right away!


  • Act as service request point of contact
  • Create and maintain service requests and identify support trends
  • Provide responsive support for critical events (security breaches, infections, etc.)
  • Coordinate with impacted users and status of incident progress
  • Investigate, troubleshoot, document and resolve hardware and software issues
  • Assist with mobile phone inquiries
  • Document procedures and processes for internal use
  • Be available to assist outside of standard business hours


  • Knowledge of SQL (Oracle, Postgres, SQL Server)
  • Bilingual candidate preferred
  • Bachelor’s degree required. Master’s preferred, as well as certification
  • 3+ years related experience

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