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Call Center Support

Entech Staffing Solutions is seeking Call Center Support Staff for a position in Pontiac, MI! This is a great opportunity to work with a nonprofit focused on aiding those experience poverty on the local level. This position pays $15/hour and begins right away.

 

Duties:

  • Track calls for services, outcome of calls, call notes, and other relevant details
  • Conduct screening via telephone or in person for individuals in housing crisis
  • Assess caller’s needs and eligibility and provide assistance, referrals, and resources
  • Enter details of call in database and follow up on calls as needed

 

Requirements:

  • Lived or professional experience with low-income individuals
  • Associate’s degree
  • 2+ years experience in a similar role
  • Consistent access to a smart phone and home internet connection on a secured network
  • Unwavering personal integrity


Entech Staffing Solutions is committed to providing a safe work environment. Entech, along with our clients and customers, have implemented new standards and procedures in order to protect our employees against COVID-19.

This is a remote position. 

Apply Now
Crain's 2021 Cool Places to Work

Entech Staffing Solutions is thrilled to be among Crain’s 100 Coolest Places to Work in Michigan, and is the only company on the list with a 100% female executive team!